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The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Kindle Book
- Release date: January 6, 2004
OverDrive Read
- ISBN: 9781101163351
- Release date: January 6, 2004
EPUB ebook
- ISBN: 9781101163351
- File size: 1873 KB
- Release date: January 6, 2004
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Formats
Kindle Book
OverDrive Read
EPUB ebook
subjects
Languages
English