This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
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Description
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Details
Kindle Book
- Release date: June 1, 2015
OverDrive Read
- ISBN: 9781623969141
- Release date: June 1, 2015
PDF ebook
- ISBN: 9781623969141
- File size: 3026 KB
- Release date: June 1, 2015